Operation of the warranty, transport and conditions of sale.
La Boite Informatique and Laptop Liquidation ( english name ), it's the same business, we offers a 6 month warranty on all used and new products, new parts can have up to 3 years warranty with the manufacturer, they are rechecked and packed by qualified personnel since 2002. We recheck all functionality of our products before sending them by post and as well as for all products offered in store, our quality control service ensures that the order is as stated in our advertising. You can contact customer service: 7 days a week by email and phone. See contact us tab of this website, (response within 48 hours). In all cases where the IT department cannot be held responsible for non-compliance with the regulatory and legislative provisions in force in the receiving country, the liability of the IT department is systematically limited to the value of the product in question, value on its date of sale and this without the possibility of recourse to the brand or the company producing the product.
2. Legal information
It is compulsory to fill in the personal information collected for distance selling, this information being essential for the processing and delivery of orders, the preparation of invoices and warranty contracts. The defect of information involves the non validation of the order. La Boite Informatiques undertakes not to communicate, free of charge or with consideration, the contact details of its customers to a third party.
3. Order made online
Automatic recording systems are considered as proof of the nature, content and date of the order. La Boite Informatique confirms the acceptance of its order to the customer at the email address that the latter will have communicated. The sale will not be concluded until confirmation of the order. La Boite Informatiques reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. The information stated by the buyer, when taking the order commits it: in case of error in the wording of the recipient's contact details, the seller cannot be held responsible for the impossibility in which it could be to deliver the product.
4. Your Payment at the Canada Post counter
The price invoiced to the customer is the price indicated on the order confirmation sent by La Boite informatique by email, an invoice in good form will be sent to you by email.
Then your package will be sent to you in C.O.D. (cash on delevry ... payment on arrival of the goods) by post via Canada Post and you will have to pay the order and the transportation costs either in cash, by ATM card or by credit card at the counter Canada Post office closest to your address, which will be confirmed to you by Canada Post with a notice sent by mail. Bring this notice with you proof of your purchase ask for your box at the counter. You will be asked to sign upon receipt of the goods at the Canada Post counter. This signature will confirm that you have paid and received the order made via our La Boite Informatique website, www.boiteinformatique.com. The delivery service is only available in North America. A hard copy of your invoice will be inside.
5. Transport by Canada Post
After order confirmation, La Boite Informatique undertakes to deliver to its transporter, all the references ordered by the buyer and this within a maximum period of 1 week. This transporter undertakes by contract with La Boite Informatique to deliver the order to the buyer's address provided by email via this site. In the case of transport in a so-called cash on delivery system, the customer undertakes to pay the carrier or his representative the full amount indicated during the order confirmation.
In addition, for deliveries outside Canada, the customer agrees to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes due under the laws of the country of receipt of the command. All orders placed with the Computer Box are intended for the personal use of customers, customers or recipients of products are prohibited any partial or total resale of products. La Boite Informatiques de facto disclaims all legal liability if the payment of taxes is not made by the customer.
Delivery will be made by post. Delivery is made within the time slot provided with the customer by direct delivery of the product to the intended recipient, that is to say in the event of absence, to another person authorized by the customer. Any delays do not give the buyer the right to claim damages.
In the case of a technical product, the customer will pay particular attention to verify the proper functioning of the delivered device, to read the instructions for use which is supplied to him.
In case of apparent defects, the buyer has the right of return under the conditions provided for in this document.
Are considered as force majeure releasing the seller from his obligation to deliver, war, riot, fire, strikes, accidents and the impossibility of being supplied. The goods always travel at the risk of the recipient. Always check your package upon arrival. You have 48 hours to make any reservations with the carrier in case of damage.
The customer only pays for one delivery.
You have 30 days (from the receipt of the items made by c.o.d.) to form an opinion of your purchase made online. In case of exchange, return the new item (s) in its original packaging (s), intact, accompanied by all possible accessories, instructions for use and documentation, with a note explaining against which product you want to exchange, fees may apply in case the merchandise requested in exchange for a previous purchase is greater than that reimbursed.
In the case of a purchase made in store, the guarantee is registered on your invoice according to the product sold either used or new the guarantee can vary according to the case.
The price is expressed in Canadian dollars. In some cases the price indicated on the product sheets does not include transport. This price includes the price of the products, handling and packaging costs, certain transport costs may apply. The final invoice with taxes (if applicable), with transport (if applicable), will be communicated by email to the customer before the goods are dispatched and must be paid before the goods ordered are dispatched.
The photographs illustrating the products do not enter into the contractual field. If errors were introduced there, in no case, the responsibility of the Computer Box could not be committed. The majority of the products offered to its customers by La Boite Informatique are available in our warehouse and store.
8. Acceptance of conditions
The customer acknowledges having read, at the time of ordering, the special conditions of sale set out on this screen and expressly declares to accept them without reservation.
These general conditions of sale govern the contractual relations between La Boite informatique and its client, both parties accepting them without reservation. These general conditions of sale will prevail over any other conditions appearing in any other document, except prior, express and written derogation.
La Boite Informatique cannot be held liable for damages of any kind, whether tangible or intangible or bodily, which could result from a malfunction or improper use of the products sold. The same is true for any modifications to the products resulting from the manufacturers. The responsibility of La Boite Informatique will, in any event, be limited to the amount of the order and cannot be questioned for simple errors or omissions which could have subsisted despite all the precautions taken in the presentation of the products. difficulties in the application of this contract, the buyer has the possibility, before any legal action, to seek an amicable solution in particular with the help:
a professional association in the sector, a consumer association or any other council of its choice. It is recalled that the search for an amicable solution does not interrupt the "short time" of the legal guarantee, nor the duration of the contractual guarantee. It is recalled that as a general rule and subject to the appreciation of the Courts, compliance with the provisions of this contract relating to the contractual guarantee supposes that the buyer honors his financial commitments to the seller.
Complaints or disputes will always be received with attentive benevolence, good faith is always presumed in those who take the trouble to explain their situations. In the event of a dispute, the customer will first contact the company to obtain an amicable solution.
Otherwise, the Tribunal du Québec has sole jurisdiction, regardless of the place of delivery and the method of payment accepted.